PLEASE NOTE: We recently moved our website to this platform. We have a record of your orders. You will NEED TO CREATE A NEW ACCOUNT as passwords for your old one are not able to transfer for security reasons. If you are unable to retrieve a pattern download you purchased, please let us know and we will send you a copy asap. Please include as much information as possible including name, date of purchase, order number, name of pattern/s.
We are happy to answer any questions you may have or help with issues. If you are having issues downloading your pattern, please check our FAQ’s/HELP page first for answers. If you are unable to resolve the issue, please contact us using the form below and we will get back to you as soon as possible.